RapidMarine 445TJ Princess Yacht Chock

Need a little help with your order? Don't hesitate to call us on +44 (0)1752 604603 or email us at info@boatpartsuperstore.com and we will be happy to help.

Shipping Information

At Boat Parts Superstore, we aim to make shipping simple, transparent, and reliable. We offer fixed-rate shipping to many destinations worldwide using DHL, with full tracking provided on every order.

Order Processing & Dispatch

Most orders are dispatched within 1–2 business days of your order being placed. Wherever possible, in-stock items ordered before our daily cut-off time will be dispatched the same working day.

Some products may require additional processing or are supplied directly from our manufacturers. Where this applies, any extended lead time will be clearly displayed on the relevant product page.

Once your order has been dispatched, you will receive a shipping confirmation email containing your DHL tracking details.

United Kingdom

• Flat Rate Shipping: £15.00
• Delivery Time: 1–2 business days
• Courier: DHL Express
• FREE delivery on all orders over £250

Collection from Our Depot

Selected products are available for collection from our depot. Where collection is available, this option will be clearly shown on the relevant product page.

Please wait until you have received confirmation that your order is ready before attending to collect.

Europe

• Flat Rate Shipping: £45.00
• Delivery Time: Typically 3–5 business days
• Courier: DHL International

Delivery times may vary depending on your location and customs processing.

United States

• Flat Rate Shipping: £60.00
• Delivery Time: Typically 3–5 business days
• Courier: DHL International

Rest of the World

• Delivery Time: Typically 3–10 business days
• Courier: DHL International

Shipping charges for destinations outside our standard shipping regions will be calculated at checkout where applicable. Delivery times vary depending on destination and customs clearance.

Customs, Duties & Taxes

Orders shipped outside the United Kingdom may be subject to import duties, VAT/GST, customs clearance fees, brokerage charges, or other local taxes imposed by the destination country.

These charges are the sole responsibility of the customer and are not included within our shipping charges unless explicitly stated. Boat Parts Superstore cannot accept responsibility for customs delays or additional charges incurred once goods have entered the destination country.

Delivery Responsibility

Every order is carefully inspected and securely packaged before leaving our warehouse.

For consumer purchases, responsibility for the goods remains with Boat Parts Superstore until your order has been delivered to the address provided, in accordance with applicable UK consumer legislation.

For business-to-business (B2B) transactions, unless otherwise agreed in writing, the risk of loss or damage passes to the customer once the goods have been collected by the carrier from our premises. We will gladly assist with any courier claims where possible, however claims relating to transit loss or damage remain subject to the courier's terms and conditions.

Customers are responsible for ensuring that the delivery address provided is accurate and that appropriate arrangements are in place to receive the delivery.

Tracking Your Order

All dispatched orders are sent with full tracking. Your DHL tracking details will be emailed to you once your order has been dispatched, allowing you to follow your shipment throughout its journey.

Need Assistance?

If you have any questions regarding shipping costs, delivery times, customs requirements, or would like a quotation for a specific destination, please contact our team before placing your order. We'll be happy to help.

Have another question? Just give us a call on +44 (0)1752 604603 or email us info@boatpartsuperstore.com

We want you to be completely satisfied with your purchase. If you need to return an item, please contact our team within 14 days of receiving your order. Products must be returned unused, in their original packaging and in a resaleable condition unless they are faulty.

If your item arrives damaged or you believe it to be faulty, please contact us as soon as possible so we can advise on the appropriate next steps.

All product warranties are provided solely by the manufacturer and are subject to the manufacturer's own terms, conditions and warranty period. Any warranty claim must be made in accordance with the manufacturer's warranty process.

Please note that special order or bespoke items may not be eligible for return unless they are faulty or supplied in error.

Read our Full Returns & Refund Policy Here